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Q. If something breaks who do I call or what do I do?
A. Call us at our main phone # and if it's after hours a page is sent out or you can email a maintenance request to us.

Q. Are maintenance requests handled promptly and adequately?
A. Yes, most repairs can be taken care of the same day.

Q. Will I receive a fair return of my deposit?
A. Yes, we will go over this with you at your move out inspection.

Q. Will my apartment be kept free of insects?
A. If you see insects, just call or email a request to us and we will contact a professional pest control company for extermination.

Q. What if I have an unexpected financial problem?
A. We can usually find a solution to any unexpected problems that occur, just talk with us before it gets out of hand.

Q. Who do I call to get my utilities hooked up?
A. Depending on the address in Columbia the list below will apply.

Utility company telephone numbers:

Columbia Water and Light*

(in the city limits)                                      573-874-7380

Ameren UE (natural gas)                         800-552-7583

CenturyTel (phone)                                  800-483-4400

MediaCom Cable Television                      573-443-1535
Boone Electric Cooperative                      800-225-8143
Public Water District No. 1                        573-449-0324

Public Water District No. 9                        573-474-9521

*City of Columbia connects and disconnects can be done online.

City of Columbia - http://www.GoColumbiaMo.com 

Pet Policy

Pet Policy: We'll add $200.00 to the deposit and make it all refundable for some dogs and cats to be allowed in some properties, but unless agreed to in advance, "No Pets" will be allowed on the premises except for fish.  Any tenant found to be in violation of the "No Pets" rule at any time, will be fined $200.00. There is a 25 pound mature weight limit on all dogs, the only exception is for Golden Retrievers and Labradors.

 

Absolutely No: Rottweiler, American Staffordshire Terrier (Pit Bulls), Doberman, German Shepherd, Chows or any other attack type or guard dogs.